- : +86 15056500929
- :info@printpack360.com
- Zhishan Building, Lane 999, Zhuanxing East Road, Minhang District, Shanghai
Real Accountability. From the Person Who Built This Company.
Behind every project, every proof, and every shipment, there is not just a factory —
there is a founder who personally stands behind the result.
I started this company with a simple belief:
printing should never feel risky for the client.
That’s why I put my name, time, and reputation behind every order we take.
This guarantee is not a slogan.
It is a personal commitment to quality, transparency, and accountability — especially important when you are working with a new partner.
1. Direct Responsibility — No Passing the Buck
If there is a quality issue, miscommunication, or concern at any stage of your project:
You are not routed through layers of sales or customer service
You are not left waiting for internal approvals
You can reach the founder directly
When something goes wrong, responsibility stops here — not somewhere down the chain.
2. Every Project Is Personally Reviewed
Unlike some factories where projects disappear into systems, key stages of your order are personally reviewed:
File feasibility & print readiness
Proofing results & color expectations
Final production approval before mass printing
This ensures that your project is treated as a custom production, not a line item.
3. Honest Advice — Even When It’s Not Profitable
If we believe a material choice, finish, or structure is not suitable for your project, we will tell you — even if it means a lower order value for us.
No over-selling unnecessary finishes
No pushing unsuitable paper or structures
No silent compromises on quality
Long-term trust matters more than short-term margins.
4. Clear Resolution, Not Excuses
In the rare case that an issue occurs, we focus on solutions, not explanations.
Depending on the situation, this may include:
Reprints or corrections
Partial or full compensation
Production adjustments at our cost
Every case is reviewed fairly, professionally, and transparently.
Why This Matters for New Clients
We understand the hesitation when working with a new printing partner — especially across borders.
The Founder’s Guarantee exists to remove that uncertainty.
You know who is accountable
You know how issues are handled
You know your project matters
You’re not trusting a logo or a website —
you’re trusting a real person who stands behind the work.
A Personal Note from the Founder
“I built this company for clients who value clarity, craftsmanship, and accountability.
If you choose to work with us, I personally ensure your project receives the attention it deserves.”
— Founder, WEI QING Z PrintPack360
